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Recall

Product Recall: Certain Above-Ground Pools 48-inches and Taller sold in the United States and Canada

Pool with Belt

In cooperation with the U.S. Consumer Product Safety Commission, we are voluntarily recalling certain older above-ground pools 48-inches and taller in height that contain compression straps that run externally on the outside of the pool legs and that were primarily sold from 2002 to 2012. The compression strap maintains the structural integrity of the pool.

In addition, we are recalling a small number of the same type of above-ground pools that were sold exclusively on intexcorp.com and at Walmart between 2024 and 2025.

The recalled pools have compression straps that surround the outside of the pool legs that may create a foothold which could allow a child to gain access to the pool and create a potential drowning hazard.

Recalled Pool Style

Intex-brand pools 48 inches and taller sold after 2013, with compression straps equipped with leg sleeves that run on the inside of the pool legs are not included in this recall. Also, pool models of less than 48 inches are not included in this recall.

Not Recalled Pool Style

This recall only affects the following pool models, with straps running around the outside of the pool legs, sold in the US and Canada:

  • Intex-brand 48” and 52” Metal Frame and Ultra Frame pools sold before 2013;
  • 234 Intex-brand 48” Prism Frame and Ultra XTR Frame pools sold online by Intex in 2024 and 2025; and
  • 32 Intex-brand 48” Ultra XTR Frame pools sold by Walmart from 2/15/2025 to 3/11/2025

You can confirm if your pool is affected by the recall by clicking on the “Identify Your Model” button below.

If your pool is confirmed to be affected, you will be asked to complete the registration process by calling 1-800-549-8829 or by sending an email to to provide your pool model number and contact information so we can send you a free repair kit.

The free repair kit consists of a rope that will maintain the structural integrity of the pool by attaching to each of the vertical pool legs at the ground level (a function previously served by the compression strap).

We ask consumers with affected pools to take precautions set out in CPSC’s Pool Safely guidelines at www.PoolSafely.gov to ensure that children cannot access recalled pools without adult supervision, including removing pool ladders and any other objects near the pool such as patio furniture, and ensuring required and recommended barriers are closed and locked.

  • Press Release

    You can view the Press Release regarding the voluntary recall on the Consumer Product Safety Commission’s website.
  • Frequently Asked Questions

    You can find more information, including common questions and answers regarding the recall, on our FAQ page.
  • Contact Us

    For additional assistance, contact Intex toll-free at 1-800-549-8829 from 8:30 a.m. to 5 p.m. PT Monday through Friday or Email .