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How do I replace the filter pump motor on my spa control base?
What does code E90 mean? What should I do if code E90 appears on my air bubble spa control panel?
What does code E91 on the Jet Spa/ Jet & Bubble Combo Spa mean? What should I do if code E91 appears?
What does code E92 on the Jet Spa/ Jet & Bubble Combo Spa mean? What should I do if code E92 appears?
What does code E94 mean? What should I do if code E94 appears?
Why is the air is leaking from the A Connection while inflating my spa?
The spa keeps tripping the household fuse breaker. What do I do?
Can I fill the spa with hot water?
How high of the water temperature can the spa control unit produce?
How often should the spa water be changed?
Can I activate the Jet Spa sanitation system and heater at the same time?
What does code E96 mean? What should I do if code E96 appears?
How long will it take to warm the spa water?
What will happen if iodized salt is used in my Jet Spa with sanitation system?
Dose the spa package come with test strips? How to use the test strips?
Why does the water temperature drop quickly and water does not keep warm?
Why does the temperature displayed on the control panel differ from the actual water temperature?
How much power or amps does the SPA unit need in order to function properly without tripping the household circuit breaker or fuse?
How do I drain the spa before I store it?
Can I use other inflation pumps to inflate my spa?
What is the spa operating minimum and maximum water temperature?
I found algae in my spa tub. What should I do?
How can I turn on the Hard Water Treatment System?
What type of salt should be used in my Jet Spa with Sanitation System?
My Spa is setup outdoors and exposed to the sun all day, why during hot sunny days when the filtration system is turned off, the display panel indicates a water temperature of 39 to 42 degree Celsius (102 to 108 F); however the spa tub water temperature is lower when measured with a thermometer?
Can the heating system be activated separately without filtration function?
How do I know my INTEX spa tub is properly inflated?
Where can I buy an INTEX Spa?
Where and on what kind of surfaces can the spa be safely set up?
Can I set up my spa on a slope?
How often should I clean and change the filter cartridge?
Which Spa models come with the automatic built-in hard water treatment feature?
Will the water in my Jet Spa with sanitation system be salty?
What is the power requirement for my spa?
I lost the key to lock/unlock the spa cover buckles. What can I use to lock/unlock the spa cover buckles?
What does code "END" mean? What should I do if code END appears?
Can I use other brands of filter cartridge for the SPA?
How do I test the GFCI/RCD before using the spa?
To what level should I fill my spa tub to? What is the water depth at the MAX recommended spa water level?
Can I set up my INTEX spa on grass, sand or dirt? If not, why?
Why is the spa water not warming up?
How does the automatic built-in hard water treatment system work?
Do I need to use any other chemicals in my Jet Spa with Sanitation System besides salt? What happens if I put other chemicals in the spa?
Do I need a permit for the Spa？
What should I use to clean my spa?
Can I leave the spa water heated all the time?
How to take the electrolytic cell out and clean it?
Where can I purchase replacement parts?
The wall of my spa tub becomes soft after 5-7 days of being inflated. What should I do?
Can I leave my INTEX spa outside in the winter?
How to clean and replace the filter cartridge?
Can or should I add chemicals into my spa water, and how do I do it?
Why does heater "flame" icon not light up on the display control panel?
How long should I run the filter pump every day for my spa?
How do I maintain proper spa water quality?
How do I pair my INTEX Spa Management App to my Spa via Wi-Fi?
Spa Management App does not load - installed the app but cannot launch it for the initial setup. What should I do?
How to connect your phone with your INTEX spa?
The Wi-Fi LED light on the control panel is blank or flashing after initially successful connection. What does it mean?
After successful initial connection, the control panel LED display is off or shows E81, or charging has failed/control panel failed. What should I do?
Which INTEX spa categories use improved integrated filtration?
What are the benefits of the 2025 season improved integrated spa filtration?
Is it safe to be in the spa while the INTEX Jet Spa Sanitation System is operating?
What does code E97 mean? What should I do if code E97 appears?
Why is the display control panel blank?
How can I set the running time of the Jet Spa sanitation system?
My Spa tub outside connection fitting is leaking, what should I do?
What does code E98 mean? What should I do if code E98 appears?
Why, after installing a new filter cartridge and restarting the filter pump, does the display panel show error code E90?
Why does my household circuit breaker keep tripping when switching on the spa heater and the bubble and/or jet functions all at the same time?
Is it possible for an adjacent WiFi spa to experience potential signal interference? If this occurs, what should a consumer do?
How do I change the Spa App language?
I turn on the heat but the water does not feel warm coming into the spa.
What is a GFCI outlet?
Is a fence or enclosure required by law?
What does code E95 mean? What should I do if code E95 appears?
What should I do if my spa tub or spa cover air bladder does not hold air?
If one user starts the Spa via the App (turns it on or adjusts settings), can another user take over and control the same spa from a separate device at the same time?
My spa comes with a built-in inflation/deflation function, why does the air blower motor suddenly stop running during inflation or deflation of the spa tub or cover air bladder?
How can I turn on the Hard Water Treatment System?
Can I expose my spa to direct sunlight all year round?
My Spa is setup outdoors and exposed to the sun all day, why during hot sunny days when the filtration system is turned off, the display panel indicates a water temperature of 39 to 42 degree Celsius (102 to 108 F); however the spa tub water temperature is lower when measured with a thermometer?
How much power or amps does the SPA unit need in order to function properly without tripping the household circuit breaker or fuse?
What is the specification of the handheld vacuum motor?
Is it safe to use the rechargeable vacuum under the water? Is the ON/OFF switch waterproof?
Can I fill the spa with hot water?
How high of the water temperature can the spa control unit produce?
Why does the temperature displayed on the control panel differ from the actual water temperature?
Will INTEX issue a refund for manufacturing defective product?
Does the spa come with a headrest?
How do I drain the spa before I store it?
Can I use other inflation pumps to inflate my spa?
How often should the spa water be changed?
What is the spa operating minimum and maximum water temperature?
What does code E90 mean? What should I do if code E90 appears on my air bubble spa control panel?
Dose the spa package come with test strips? How to use the test strips?
Can the heating system be activated separately without filtration function?
How do I know my INTEX spa tub is properly inflated?
Where can I buy an INTEX Spa?
Where and on what kind of surfaces can the spa be safely set up?
Can I set up my spa on a slope?
How often should I clean and change the filter cartridge?
Which Spa models come with the automatic built-in hard water treatment feature?
What application is the handheld vacuum suitable for?
What is the power requirement for my spa?
What does code "END" mean? What should I do if code END appears?
Can I use other brands of filter cartridge for the SPA?
How do I test the GFCI/RCD before using the spa?
Is the rechargeable battery replaceable?
To what level should I fill my spa tub to? What is the water depth at the MAX recommended spa water level?
Can I set up my INTEX spa on grass, sand or dirt? If not, why?
How long will it take to warm the spa water?
How does the automatic built-in hard water treatment system work?
What types of INTEX Spa are available?
What is the replacement procedure for defective products?
Do I need a permit for the Spa？
What size is the INTEX spa tub? What is the water capacity?
What should I use to clean my spa?
Where can I purchase replacement parts?
Can I leave my INTEX spa outside in the winter?
Can or should I add chemicals into my spa water, and how do I do it?
What are the benefits of an INTEX Spa with Hard Water Treatment System?
How do I maintain proper spa water quality?
Do I have to buy a battery for Multi-Colored LED Light with Hydroelectric Power for INTEX Spa with Jet Nozzles?
How do I pair my INTEX Spa Management App to my Spa via Wi-Fi?
Spa Management App does not load - installed the app but cannot launch it for the initial setup. What should I do?
How to connect your phone with your INTEX spa?
What is the difference between rechargeable vacuum 28627/E and 28620/E?
Is the cable of rechargeable handheld vacuum #28620/E replaceable?
I have a rechargeable handheld vacuum #28620/E, is the aluminum shaft of handheld vacuum #28627/E compatible with my vacuum cleaner?
The Wi-Fi LED light on the control panel is blank or flashing after initially successful connection. What does it mean?
After successful initial connection, the control panel LED display is off or shows E81, or charging has failed/control panel failed. What should I do?
The spa keeps tripping the household fuse breaker. What do I do?
Which INTEX spa categories use improved integrated filtration?
What are the benefits of the 2025 season improved integrated spa filtration?
What is the turn-around time on defective (Service Program) claims?
What is the replacement policy for a product that was received as a gift and no receipt is available?
If I make a purchase over the phone or Internet and want to return the item, will I be reimbursed for the shipping and handling charges?
Can I pick up the products from your warehouse in Long Beach? (for U.S & Canada only)
When will I receive my order if I pay for FedEX 2nd Day Shipping?
When placing an order to Canada, am I being charged U.S. or Canadian currency?
Can the handheld vacuum be used for dry application such as household vacuuming?
Do you accept COD (Cash on Delivery) or check? What should I do if I do not have a credit card?
How do I change the Spa App language?
Will Intex accept Checks or Money Orders?
When will I receive my order?
What is the return policy when product is purchased directly from Intex?
Is there a shipping and handling charge when I place an order?
If one user starts the Spa via the App (turns it on or adjusts settings), can another user take over and control the same spa from a separate device at the same time?
Will the light change to red when my rechargeable handheld vacuum is charging or in low battery?
How to charge the rechargeable vacuum?
Can I give my P.O. Box for FedEX orders?
Is it possible for an adjacent WiFi spa to experience potential signal interference? If this occurs, what should a consumer do?
Does any particular issue warrant special attention during installation of the spa LED tub light strip?
How can I track my order?
What is a GFCI outlet?
How long can the rechargeable vacuum work at one time and how long should I charge it after use?
Is a fence or enclosure required by law?