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Can I hook up a vacuum to the pump?
What is the recommended procedure to keep my pool clean while waiting for my replacement pump?
Will the pump get damaged if splashed with water?
What is the advantage of using a sand filter pump versus a cartridge filter pump?
How much sand does the INTEX Sand Filter require?
What should I do if I'm experiencing some difficulty connecting the hoses onto the black protruding hose connectors?
The sand filter fails to clean the water properly, and the water is still cloudy?
What size of sand filter pumps does INTEX distribute and what are the specifications?
How many functions does the INTEX sand filter control valve have and what are the functions?
The air jet valve is leaking water when the filtration pump is not running, what should I do?
What should I do when water is leaking from the pre-filter cover?
Why is it necessary to backwash the filter media during the initial setup startup and how long I should backwash the media?
What should I do if the sand filter pressure gauge indicator is in the yellow or red zone?
What type and size of media should I use with the INTEX Sand Filter system?
What is the warranty period of the INTEX sand filter pump system?
What should I do if there is no air bubble coming out of the pool inlet nozzle?
Where can I purchase replacement parts?
How do I verify if the pressure gauge is faulty?
Water is present in the drain/waste outlet port or sediment transparent window, is this normal?
How do I handle the glass media?
How often should the glass media be replaced?
How do I remove fine suspended particles?
How often should I change the sand in my filter?
Does the sand filter pump system include hoses or other fittings to attach to an INTEX swimming pool?
Does the pump run on AC or DC power?
Do you need to purchase a GFCI (ground fault circuit interrupter) or RCD (residual current device) outlet?
What should I do if water is leaking between the six-way valve and tank?
Can I use playground sand or sand from the beach in my sand filter system?
What is your suggestion on pump maintenance?
Are any tools required to assemble the pump?
Why do I have algae in my pool even when I run my filter pump regularly?
What is a GFCI outlet?
What should I do if sand is returning to the pool during filtering operation?
My sand filter pump system fails to clean the water properly, do I have the right size for my above ground pool?
How does a sand filter system work?
Which Hydro Aeration adaptor is used with which filter pump?
My sand filter works perfect, but when it is connected to a deluxe pool maintenance kit, there is no suction on my sand filter pump. What should I do?
Why are there two water flow ratings for my filter pump, a "Pump Flow Rate" and a "System Flow Rate?"
Does the pump keep the pool walls and bottom clean?
Can I hook up a vacuum to the pump?
The water flow is not as strong as it used to be, why?
Can we use the pool while the filter pump is operating? Is it safe?
Can I upgrade my filter pump to a larger model and what should I do if I want to upgrade my pump?
How do I know if I have a truly defective pump and not just an oversight on my part?
What is the life of the filter pump?
Can the filter pump be operated when a cover is on the pool?
Why are there two water flow ratings for my filter pump, a "Pump Flow Rate" and a "System Flow Rate?"
Does a filter pump have to be used with my INTEX above ground pool?
On Model 603/604, Model 637/637R/638/638R, Model 635T/636T, and Model 633T/634T filter pumps, should I turn on the pump before releasing the air pressure?
What should I do if I'm experiencing some difficulty connecting the hoses onto the black protruding hose connectors?
Can the pump be used to empty the pool?
Is there a written warranty for this product?
How often should the filter cartridge be replaced?
What is the recommended procedure to keep my pool clean while waiting for my replacement pump?
What is the best way to store the filter pump and/or the saltwater system for the winter?
Will the pump get damaged if splashed with water?
Can I disassemble the motor housing to clean the inside?
What is your suggestion on pump maintenance?
What is a GFCI outlet?
Can the filter pump be purchased from INTEX if not available from a local retailer?
If the pump is defective will I be reimbursed for postage?
Should consumers repair the pump themselves?
My filter pump cartridge chamber has a 0.25 inch (0.63 cm) gap or has two dents on the cartridge chamber side threaded edge. Is the pump defective and will it cause water leakage?
I have a Model 637/637R/638/638R filter pump. After receiving the replacement part hoses, they do not fit into the black protruding hose connectors on the side of the pool. Did I receive the wrong hoses?
I have a Model 603 filter pump and the inlet of the impellor housing is not centered inside the filter pump cartridge chamber, is the pump defective?
Do you need to purchase a GFCI (ground fault circuit interrupter) or RCD (residual current device) outlet?
Does the pump meet recognized electrical standards?
Should the plunger valves on Model 635T/636T, and Model 633T/634T be closed when the pump is not running?
How can I find the pump model?
How long should I run my filter pump?
Does the pump run on AC or DC power?
Are any tools required to assemble the pump?