Due to high demand, our Call / Support Center is experiencing a 1–2 day delay in responding to emails submitted through the website “Contact Us” page.
The Intex® warehouse does not accept any returns or allow pick ups by individuals. The Intex® warehouse is a high volume commercial warehouse that is not safe for visitors. Only commercial carriers are allowed to access the facility.
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Check out our currently available above ground pools in the featured products section below. We are currently working on bringing in more inventory, so please check back later.
LTL Shipment Information
Shipments over 150 lbs
This item exceeds 150LBS, it will require a local trucking company (LTL) to deliver the order.
The local trucking company will contact you to schedule the delivery date/time.
Please review this Order Confirmation for correctness in delivery address and phone number. Contact the Service Center ASAP if there are any issues.
Intex cannot deliver to Post Office (P.O.) boxes; we must have a residential or business address that is accessible by a trucker or small parcel delivery service.
You must be at home on the day/time advised by the carrier in order to accept and sign for the delivery.
The trucking company is only responsible for unloading the package down from their delivery vehicle.
You must be prepared to accept the over-weight or over-sized cartons directly from the truck driver as they will not carry or move the cartons onto the residents property.